Operations / SOP conversion

How to Turn an SOP Into an Agent Skill

A useful SOP says what people do. A useful agent skill also explains how to interpret inputs, when to stop, which tools are allowed, how exceptions are handled, and what evidence proves the result.

01

Collect the real operating evidence

Start with the current SOP, completed examples, templates, checklists, tool list, failure cases, and the person who owns the decision. Watch how the work actually happens instead of assuming the written process is complete.

Redact credentials and customer data before using examples. Mark each source as authoritative, illustrative, outdated, or disputed so the agent does not treat every document equally.

  • Current SOP
  • Good and bad examples
  • Templates and tools
  • Decision owner
02

Map decisions, not just steps

Break the process into triggers, inputs, transformations, decisions, approvals, outputs, and handoffs. For every branch, record the evidence used and who resolves uncertainty.

Agents fail when the hidden judgment remains in the operator’s head. Capture thresholds, exceptions, escalation paths, and examples of what not to do.

  • Trigger and entry criteria
  • Decision rules
  • Exceptions and escalation
  • Exit criteria
03

Design the package

Write a core SKILL.md that orchestrates the process. Put detailed references, templates, examples, and reviewed scripts in separate supporting files so the core instructions remain readable.

Add a platform adapter only after testing the actual host. A general method can be a playbook while platform-specific install and tool behavior remain guided or unsupported.

  • Core procedure
  • Input and output templates
  • Example fixtures
  • Platform adapter
04

Prove it against edge cases

Run accepted historical examples, missing-input cases, contradictory sources, prompt injection attempts, tool failure, and requests to skip approval. Compare the output to named acceptance criteria.

Release with a version number, changelog, known limitations, support policy, and rollback instructions. Update the skill when the real operating process changes.

  • Happy path
  • Missing and conflicting inputs
  • Security and approval tests
  • Versioned release
Put it to work

Build the controlled foundation first.

Agent Ready turns these principles into four working documents before it asks you to automate anything.

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